BEST Digital – Account Manager
Everything you need to be client-obsessed.
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Quick Link Guide
Briefs and Options
Website Options
Minimum commitment of 12 months for website and 6 months for all other products.
Description
Turn-Around
Website Maintenance
Make updates to an existing site
2 Days
Update Homepage Design
Choose “Home Page Template” as the website option on the brief form.
3 Days
Relaunch Previous Site
Choose “Website Maintenance” as the website option on the brief form. We keep BWB sites for 90 days. Beyond that you will need to sell them a website from one of our three tiers. Requires a monthly Subscription to Best Website Support.
2 Days
Client Supplied Content/Professional Site
Includes optimizing customer-supplied content for SEO, editing and web page design. Please choose this option if your client supplies their own content, or is on the "Professional Website" plan.
1 Day per page
Content Creation/Professional Site
Includes writing content for SEO, editing, and web page design. This option is for customers that either did not supply the content, are not in an industry we have written content for, or are in an industry that we have written content for but are not on the "Professional Website" plan and therefore are not eligible for unlimited pages.
1 Day per page
Essential Website
Comes with Home, About Us, and Contact Us pages as well as up to 2 category pages. May discount content & design fee 50% for industries with existing content library. Half of content & design fee is due to start, other half is payable at the end of the following month. Requires a monthly Subscription to Best Website Support.
7-10 Days: Home & Site Map Preview
1 Day per page: Full Preview
7-10 Days: Full preview for industries with existing content libraries
Growth Website
Comes with Home, About Us, and Contact Us pages as well as up to 7 category pages of non-content libraries topics and/or up to 12 category pages of content library topics. May discount content & design fee 50% for industries with existing content library. Half of content & design fee is due to start, other half is payable at the end of the following month. Requires a monthly Subscription to Best Website Support.
7-10 Days: Home & Site Map Preview
1 Day per page: Full Preview
7-10 Days: Full preview for industries with existing content libraries
Professional Website
Comes with Home, About Us, and Contact us pages with up to 12 category pages of non content libraries topics and unlimited category pages of content library topics. May discount content & design fee 50% for industries with existing content library. Half of content & design fee is due to start, other half is payable in 30 days. Requires a monthly Subscription to Best Website Support.
7-10 Days: Home & Site Map Preview
1 Day per page: Full Preview
7-10 Days: Full preview for industries with existing content libraries
WordPress Website
Site has to be approved by leadership. 20% Due to start and billed on percentage complete thereafter. Requires a monthly Subscription to Best Website Support.
7-10 Days: Home & Site Map Preview
1 Day per page: Full Preview
Best Website Subscription Options
Includes domain name, software updates, creative work, hosting, 1 hour a month with a digital assistant plus two pages of new content per month
Custom Quote Request
Is your customer asking for something out of the ordinary for their website? An app integration, a strange form, etc? Fill out the custom quote request form and we will see if it something we can provide.
1 DaySubmit Brief
Ask a Website Question
Don’t need to put an order in the system, but have a general question about one of your customer’s website? Fill out the website question form and we will provide some direction to help you.
1 DaySubmit Brief
Website Add-Ons
Minimum commitment of 12 months for website and 6 months for all other products.
Description
Turn-Around
Review Management
Get reports on online views using our own Best Website Builder Software
1 Day
Review Builder
Send text messages to your customer to build your online reviews.
1 Day
Live Reviews
Have your online reviews feed directly onto your site in real-time.
1 Day
Live Chat
You’ll be able to instantly chat with website visitors.
1 Day
Appointment Scheduler
Let customers schedule appointments 24 hours per day.
1 Day
Popups
We’ll create engaging popups to capture your website’s visitor’s attention.
1 Day
ADA Solution
Ensure your website is accessible and ADA compliant.
1 Day
Custom Form
If a form is extremely complex, the customer might need a software, application, or eCommerce solution.
2 Days
Email - Google Apps
Setup email addresses with your domain name.
2 Days
Email - GoDaddy
Setup email addresses with your domain name.
2 Days
QR Code
We’ll create QR codes to quickly guide your customers to your website.
1 Day
Additional Domain Names
The customer gets one domain name included with their Best Website Support. This is for any additional domain name they require.
1 Day
Additional Pages of Content - Customer Supplied
Need to boost search rankings over time? It’s a good idea to content to each new pages of content to your site consistently.
# of pages = # of days
Additional Pages of Content - Creating from Scratch
Need to boost search rankings over time? It’s a good idea to content to each new pages of content to your site consistently. Our team aims for 1,000 words a page for best results.
# of pages = # of days
Google My Business
Our team will improve your online presence ensuring your GMB is set up and up-to-date.
14 Days
Apple Maps
Our team will improve your online presence ensuring your Apple Maps Page is set up and up-to-date.
3 Days
Facebook Page
Our team will improve your online presence ensuring your Facebook Page is set up and up-to-date.
1 Day
Facebook Pixel
If you want to do digital marketing, it is important to put a Facebook Pixel on your website to help collect data on your website visitors. We can help you set this up.
1 Day
Marketing Options
Content from Scratch
Description
Turn-Around
Digital Marketing Strategy
Create a custom strategy that utilizes any of the following: Google Display, Google Search, LinkedIn, Facebook, and/or Instagram. Requires a 6-month minimum commitment unless it is a seasonal business. Each ad in the strategy needs to have a separate brief submitted. ie. Facebook Ad + Google Display Ad requires filling out the brief for each item separately. You must also communicate the direct spend breakdown for each when submitting the form.
3 Days per ad type
Email Marketing
Help your customer send consistent communications with their customers each month by leveraging email marketing. Requires a 6-month minimum commitment. Minimum charge of $150.
3 Days per ad type
Organic Posts
Help your customers keep a consistent presence on social media. Currently only available for Facebook. We sent a monthly calendar to review posts with the customer before they go live. The customer has to have a website with us to take advantage of this service and requires a 6-month minimum commitment.
5 Days
Industries with Content Libraries
Description
Turn-Around
Facebook Posts
12 posts per month. See the industry list below. The customer has to have a website with us to take advantage of this service and it requires a 6-month minimum commitment.
3 Days
Facebook Ads
We’ve researched, written, designed, and have tested ad campaigns that convert for specific industries. See the industry list below. The customer has to have a website with us to take advantage of this service and it requires a 6-month minimum commitment.
3 Days
Google Display Ads
We’ve researched, written, designed, and have tested ad campaigns that convert for specific industries. See the industry list below. The customer has to have a website with us to take advantage of this service and it requires a 6-month minimum commitment.
3 Days
LinkedIn Posts
For appropriate industries, we provide LinkedIn posts with proven strategies that convert for their given industry. See the industry list below. The customer has to have a website with us to take advantage of this service and it requires a 6-month minimum commitment.
3 Days
Account Manager Tiers
Description
Account Manager - 4 Hours a month
Provide additional customer service each month to customers that have a lot of digital questions.
Account Manager - 8 Hours a month
Provide additional customer service each month to customers that have a lot of digital questions.
Account Manager - 16 Hours a month
Provide additional customer service each month to customers that have a lot of digital questions.
Account Manager - Open Rate
Price per hour carries until the next level of hours is reached.
Content Libraries
These are the industries we already created content libraries for: