It is most likely because he doesn’t have enough support around him. It takes multiple people to properly execute the design of a website. The best teams consist of writers, designers, and customer service representatives. The design and the launch is only the first step. Providing ongoing support and maintenance is where solo designers really fail. This is why an agency provides the best long-term value. There is more upfront cost with an agency. But over time, you’ll feel better knowing your website is current and up-to-date.
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